![]() In osce_debug.log: 2018 04/17 07:42:43 (00) (D) CTrendXFileHandler::HandleFilePreCreate - > PID: 4, File path: C:\PROGRAM FILES (X86)\DYMO\DYMO LABEL SOFTWARE\X64\DYMOLABELFRAMEWORKIEPLUGIN.DLL, DesiredAccess: 0xa1 - 2018 04/17 07:42:43 (00) (D) CTrendXFileHandler::HandleScriptHostInterestedFileEvent - > PID = 4, wstrFilePath = C:\PROGRAM FILES (X86)\DYMO\DYMO LABEL SOFTWARE\X64\DYMOLABELFRAMEWORKIEPLUGIN.DLL, ulDesiredAcces = 0xa1 - 2018 04/17 07:42:43 (00) (D) GetProcessPathFromPid - Failed to open process (4), Windows error = 5. However, when we narrow down which module is causing the issue, we’ve identified that Predictive Machine Learning is blocking the installation DYMOLabelWriter based on the ofcdebug and CCSF Debug log snippets below: After upgrading to OfficeScan XG SP1, the administrator is unable to install or update the printer driver when Real-time Scan is enabled.
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